Frequently asked questions
Questions, answered clearly.
A few things editors and publishers often ask before working with us. If your question isn't here, we would be glad to answer it directly.
Frequently asked questions
Good to know
Still deciding what your journal needs?
You don't need a complete brief to start a conversation. Tell us where things feel difficult and we'll help you identify the most useful next step.
Ask us directly
A real person from our team will read your question and reply with a considered answer.
Contact ScholarBridgeDoes ScholarBridge manage our journal, or only set it up?
Both are possible. Some journals come to us for a defined setup, such as an OJS installation, branding or peer review configuration, and then continue with their own team. Others ask us to handle day-to-day operations, production and ongoing support.
We agree the scope, boundaries and handover process before work begins, so you always know what we are responsible for.
Which journal platforms do you work with?
Open Journal Systems (OJS) is our specialist platform, and most of our technical work centres on it. Our editorial, production, DOI and branding services can support journals using other systems too.
If you use a different platform, tell us during your enquiry and we will confirm whether we are the right fit.
Can you migrate an existing journal to OJS?
Yes. We start by reviewing your existing content, users, settings and workflows, then plan the migration around a safe cutover. We test the new environment before launch and provide a handover so your team knows how to operate it.
Migration scope varies by journal size and platform, so it is always scoped individually.
How does Crossref DOI registration work with ScholarBridge?
We provide Crossref DOI registration support and can guide your journal through the registration process, from membership and prefix setup to metadata deposits and resolution checks. For client journals that we support, we can also manage ongoing DOI registration.
Crossref's own fees and charges are separate from our service fees. We will explain those clearly before any registration begins.
Is plagiarism checking included in every plan?
Similarity checking is included in the Professional and Complete plans and can be added to Starter.
Similarity checking uses a third-party service. Reports are a tool for editorial judgement, not an automatic decision about a manuscript.
How long does setup usually take?
It depends on the scope, the state of your existing journal and how quickly decisions can be made. A focused OJS setup is a very different project from a full migration, branding refresh and DOI launch.
After discovery, we provide an estimated sequence and timeline in your proposal. We would rather set a realistic expectation than promise a date we cannot protect.
Do we keep ownership of our journal and data?
Yes. Your journal name, content, domain, editorial decisions and data remain yours. ScholarBridge provides operational and specialist support under the terms agreed with you.
We agree access, confidentiality and handover arrangements before we begin. Final data-handling language to be reviewed before launch.
Can you work with our existing designer, printer or hosting provider?
Usually, yes. We can complement an existing production partner, supply templates and specifications for your designer, or review outputs from your current setup.
Share the relevant details in your enquiry and we will confirm how the collaboration would work.
What information do you need to prepare a quote?
Useful starting details include your journal name, current platform, publishing frequency, team size, the service or problem you want help with, and any target date. You do not need to have every answer ready.
Our enquiry form collects the essentials. If you prefer, email or WhatsApp us and we can arrange a conversation.
How do we get started?
Send us an enquiry or book a short discovery call. We will ask a few questions about your journal, recommend a sensible next step, and if it feels like a fit, prepare a clear proposal.
There is no obligation to proceed after the first conversation.